Let Us Answer Your Questions
Is Lolly a lender?
No. Lolly is a credit broker, not a lender. Lolly.co.uk is operated by Borrowing LTD, an Introducer Appointed Representative of T Dot UK Limited.
T Dot UK provides the application and lender-matching technology used by Lolly and works with a panel of lenders and credit providers. Any loan offer is made by the lender and is subject to the lender's own checks and approval.
Why might I be redirected to another website?
If a lender is able to help, you may be redirected to the lender's website to complete your application, receive their decision and review the terms of any loan they are able to offer.
The lender will make it clear who they are before you agree to proceed.
Will I definitely be offered the amount and repayment term I asked for?
Not necessarily. Each lender will decide what it is able to offer based on your circumstances and its own lending criteria.
If a lender cannot offer the exact amount or repayment term you requested, you may be offered a different amount or term instead. You can review any alternative offer before deciding whether it is suitable for you.
Do I have to accept a loan offer?
No. There is no obligation to accept any offer you receive.
You should always check the repayment amount, repayment period and total cost of borrowing and only proceed if you are comfortable that the loan is suitable and affordable for you.
Will I see the full loan terms before I accept?
Yes. Before you agree to a loan, the lender will show you the important terms of the offer, including the repayments, repayment period and cost of borrowing.
You will have the opportunity to review the offer before deciding whether to proceed.
I have had credit problems. Can I still apply?
Yes. Customers with different credit histories can apply through Lolly.
Each lender uses its own eligibility, affordability and credit assessment criteria when considering an application. Previous credit problems do not automatically prevent you from applying, although acceptance cannot be guaranteed.
How long can I borrow for?
Loans available through the service start from 3 months and are typically offered over 3 to 24 months, with some options available up to 36 months.
The repayment term available to you will depend on the lender and the offer it is able to make.
How quickly could I receive the money?
If your application is approved, some lenders may be able to send funds within 60 minutes of approval.
The time it takes for the money to reach your account can depend on the lender, your bank and whether your bank accepts faster payments.
Does Lolly charge me a fee?
No. Lolly does not charge customers a fee for using its introducer services.
We may receive commission for introductions made through this website.
I have a question about a loan I have already taken out
If you have already taken out a loan, please contact your lender directly.
Lolly does not provide the loan or manage the lender's customer account, so your lender will be best placed to help with repayments, account information or questions about your loan agreement.
What should I do if I am having difficulty making a repayment?
Contact your lender as soon as possible if you think you may have difficulty making a repayment. Your lender will be able to explain the options available and discuss your circumstances with you.
Late or missed repayments may result in additional charges and could affect your credit record.
What if I already have debts or other loans?
Think carefully before taking out further credit if you already have debts or are finding it difficult to meet your existing repayments.
A short term loan may not be suitable if it would make your financial situation more difficult. Free and impartial help is available from MoneyHelper.
Responsible Borrowing
Please only apply for a loan that you can afford to repay. Before accepting any offer, read the loan agreement carefully and make sure you understand the repayments, repayment dates and total cost of borrowing.
Lenders are responsible for deciding whether they are able to offer you credit and will carry out their own eligibility, affordability and credit checks.
If you are unable to make a repayment on time, contact your lender as soon as possible rather than ignoring the problem. Your lender will be able to explain its own procedures and any options that may be available to you.